Like most website operators, The Creative Balloon Company collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The Creative Balloon Company's purpose in collecting non-personally identifying information is to better understand how The Creative Balloon Company's visitors use its website. From time to time, The Creative Balloon Company may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
The Creative Balloon Company also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.thecreativeballooncompany.com blog posts. The Creative Balloon Company only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of personally-identifying information
Certain visitors to The Creative Balloon Company's websites choose to interact with The Creative Balloon Company in ways that require The Creative Balloon Company to gather personally-identifying information. The amount and type of information that The Creative Balloon Company gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at www.thecreativeballooncompany.com to provide a username and email address.
The Creative Balloon Company may collect and use the following kinds of personal information:
- Information about how you use this website
- Information that you provide to us for the purpose of registering via this website or using our services
- Any other information that you send to The Creative Balloon Company such as via a website form.
Use of personal information
By using this site, you consent to us processing and collecting the aforementioned data, on the terms and for the reasons which are explained below.
- Ensure that content from our site is presented in the most effective manner for you and for your computer.
- Provide you with information, products or services that you request from us where you have consented to be contacted for such purposes.
- Carry out our obligations arising from any contracts entered into between you and us.
- Allow you to participate in interactive features of our service when you choose to do so.
- Send you our newsletters from time to time that you have positively consented to receive.
- Send you marketing communications that you have positively consented to receive.
- We may contact you via email to ask you to provide feedback or leave a review of the products or services you purchased.
HOw long do we hold the personal data for?
If We are providing Services to You, we will keep your personal data for as long as We have an Agreement with You to provide Services to You through the Website.
We will keep personal data after We stop providing Services to You through the Website, to see if you would like to start using those Services again. After that, We will delete Your personal data, except where We need to keep it for legal, regulatory or audit reasons, in which case we may do so for 6 (six) years after You cease to be Our customer.
In some circumstances You can ask Us to delete your data (see below for further information).
In some circumstances We may anonymise Your personal data (so that it can no longer be associated with You) for research or statistical purposes in which case We may use this information indefinitely without further notice to You.
Otherwise, We will only retain Your personal data for as long as is necessary for the reason We collected it. In making this decision, We consider the amount, nature and sensitivity of the data, the reason We process it and, whether We can achieve that purpose without processing Your data, legal requirements, and the potential risks to You from Us processing Your data. You can contact Us for more information about how long We hold your data for.
Making sure the personal data we hold is accurate and up-to-date
You should only submit to Us or the Website information which is accurate and not misleading.
By submitting Your or anyone else’s data to Us or the Website, You must ensure that You have full authority and consent to supply Us with that data on their behalf and You warrant to Us that You do have that authority.
All information You provide to Us is stored on Our secure servers. We use industry standard security and firewalls on Our servers. Where We have given You (or where You have chosen) a password which enables You to access certain parts of the Website, You are responsible for keeping that password confidential. We ask You not to share a password with anyone.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure so please be aware that any data which you send to our site is sent at your own risk. . While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
In the unlikely event that our systems are breached, we will inform the ICO immediately and adhere to their guidelines.
Disclosure of your information
We will never pass on your details to third parties without receiving your positive consent to do so.
We may disclose your personal information to any of our group companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985) and also to third parties in the following circumstances:
- To any prospective seller or buyer of all (or part of) our business or assets
- If we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.
Access to your information
If you no longer wish to be contacted in relation to information, products or services that you have previously requested from us, please contact us directly by emailing firstname.lastname@example.org.
You have the right under the Data Protection Act to access the information which we hold about you. You have the right to have your information amended or deleted upon request. If you wish to exercise this right, please send your request to email@example.com.
Following GDPR guidelines The Creative Balloon Company will answer and action all requests within 28 days of receipt.
Links to external sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Protection of certain personally-identifying information
The Creative Balloon Company discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on The Creative Balloon Company's behalf or to provide services available at The Creative Balloon Company's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using The Creative Balloon Company's website, you consent to the transfer of such information to them. The Creative Balloon Company will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, The Creative Balloon Company discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when The Creative Balloon Company believes in good faith that disclosure is reasonably necessary to protect the property or rights of The Creative Balloon Company, third parties or the public at large.
If you are a registered user of www.thecreativeballooncompany.com and have supplied your email address, The Creative Balloon Company may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with The Creative Balloon Company and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. The Creative Balloon Company takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
The Creative Balloon Company may collect statistics about the behavior of visitors to its website. The Creative Balloon Company may display this information publicly or provide it to others. However, The Creative Balloon Company does not disclose your personally-identifying information.
To enrich and perfect your online experience, The Creative Balloon Company uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with The Creative Balloon Company – by purchasing The Creative Balloon Company's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, The Creative Balloon Company collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with The Creative Balloon Company. The Creative Balloon Company does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
If The Creative Balloon Company, or substantially all of its assets, were acquired, or in the unlikely event that The Creative Balloon Company goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of The Creative Balloon Company may continue to use your personal information as set forth in this policy.
By email: firstname.lastname@example.org